Dear 6m8zf55wxm,
Thank you for taking the time to share your feedback about your experience on the Complete St. Peter's Basilica Tour with Dome Climb and Crypt.
We appreciate your honesty and value your input as we strive to continuously improve our services.
We apologize if Martina, your tour guide, did not meet your expectations in terms of engagement and providing in-depth information about the Vatican's history.
We understand that a knowledgeable and engaging guide can greatly enhance the overall experience, and we regret any disappointment you may have felt in this regard.
While our primary goal is to provide comprehensive and insightful tours, we also understand that each guide has their own unique style and approach to storytelling.
However, we will certainly take your feedback into consideration during our ongoing training and evaluation processes to ensure consistent quality across all our tours.
We are pleased to hear that the tour itself was enjoyable, and that you were able to visit the main places of interest.
Skipping the queue is indeed one of the key advantages of our tours, allowing our guests to maximize their time and avoid the long wait times often associated with popular attractions.
Thank you for choosing our tour, and we hope to have the pleasure of serving you again in the future, providing an enhanced experience that meets and exceeds your expectations.
Best regards,
Jhonas